In an effort to ensure our clients get the best service possible, if you are unable to keep your scheduled appointment for any reason we respectfully request a 24-hour notice be given via phone call/text message directly to The Necessity Spa @ (330)-257-7474 to cancel or reschedule an appointment. 

• less than 24-hour notice will result in 50% of the service total due immediately) which is non-refundable nor will it be applied to future appointments.

• 48-hour notice is required for the cancellation of any multiple-service booking or spa package.                                                                   

• less than 48-hour notice will result in the deposit being forfeited) which is non-refundable nor will it be applied to future appointments. 

  •   There will be a fee equal to 100% of your service cost assessed, for any cancellations less than 1- hour prior to service or no-show appointments, which is non-refundable nor will it be applied to future appointments.

• If you are more than 15 minutes late, your appointment will be marked as a no-show and there will be a fee equal to 50% of your service cost assessed, which is non-refundable nor will it be applied to any future appointments.

• We understand that life happens so we offer a one time life happens cancellation with no penalty..

Thank you for your cooperation and understanding.

​

​

AFTER HOURS PRICING

In an effort to accommodate the busy schedules of everyone, after hours appointments are available for an additional charge of $20 that is charged at the time of scheduling the appointment, which is non-refundable and non-transferable for any reason.